Booking Terms 2024

Flexible Booking Terms

Since the Covid outbreak in 2020, MONT Trekking has been offering unprecedentedly flexible booking and cancellation policies.

The following booking and cancellation terms apply to the 2024 trips.

Cancellations

The following fees apply to cancellations depending on the time we receive your written notice:

• 25 days before the trip (arrival) or earlier – cancellation fee of EUR 90 per person
• 24 days before the trip (arrival) or later – cancellation fee of EUR 90 per person plus the cancellation fees of hotels, huts, and other service providers if any

Official Travel Restrictions

In case of official travel restrictions in the country of origin or in Italy imposed 25 days before the trip (arrival) or earlier, there are following choices:

• Option 1 – refund with a deduction of the payment processing fee (3% of the amount paid for the trip)
• Option 2 – rescheduling to a new date with a transfer of the full amount to the new reservation

If official travel restrictions in the country of origin or in Italy are imposed later than 25 days before trip (arrival), the following conditions apply:

• Option 1 – refund with a deduction of payment processing fee (3% of the amount paid for the trip) and the cancellation fees of hotels, huts, and other service providers if any
• Option 2 – rescheduling to a new date; the amount paid for the cancelled trip is transferred to the new reservation with a deduction of the cancellation fees of hotels, huts, and other service providers if any

Processing of Refunds

For cancellations 25 days before the trip or earlier, refunds are processed by MONT Trekking within 5 business days. Our bank and card issuing banks take their time to process refunds which normally does not exceed 3-5 business days in total.

In case a cancellation 24 days before the trip or later, in order to maximize your refund, we need to talk to each hut and hotel manager individually and agree on the cancellation fee. For this reason, processing of the refund in this case takes longer than in the case of early cancellation, often until the middle of the next calendar month when huts and hotels issue the invoices.

Other Information

For the complete terms and conditions, please visit Terms and Conditions.

For information on the rules of entry to Italy and vaccination certificates, please visit Rules of Entry to Italy.

For information on the current rules at mountain huts, please visit Current Rules for Staying Overnight in Mountain Huts.