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Terms and Conditions

Coronavirus Covid-19

For information relative to Covid-19, please visit Information Covid-19. Risk-free booking terms apply to the 2020 trips.

Technical Organisation

Campo Base Srl, Via Campiglio 126, 38025 Dimaro Folgarida (TN) Italia
P.IVA / VAT No. 02172580223
CCIAA Trento No. REA TN-205174
Nr. Licenza 82 del 29/10/2010 – Provincia Autonoma di Trento – TN – ITALY

Details of Public-liability insurance policy

Insurance Policy no. 1505000549/N at Filo Diretto Assicurazioni Spa.

Period of validity of the brochure, extra-brochure holidays or tailored holidays

Program is valid from 01 January 2018 to 31 December 2020.

Terms and conditions of substitution

Article 89 of the Consumers Code. The economic and physical conditions for a substitution will be evaluated individually case by case according to the motivation for substitution and costs of cancelation of the services indluded in the package.

Conditions of cancellation

In case of cancellation, the following fees are applied:
20% of the total price of the trip for cancellations communicated up to 21 days prior to the trip start date;
50% of the total price of the trip for cancellations communicated from 20 to 10 days prior to the trip start date;
75% of the total price of the trip for cancellations communicated from 9 to 3 days prior to the trip start date;
100% of the total price of the trip for cancellations communicated 2 days prior to the trip start date or later.

For any combination of events, no sum will be reimbursed to anybody that abandons the holiday while it is being carried out.

No sum will be reimbursed to anybody not able to use the services included in the holiday package partially or in full due to not showing up, physical disabilities or unappropriate/expired travel documents.